Servicer Review
Our Servicer Review provides an in-depth evaluation of a loan servicer’s operational effectiveness, ensuring that their servicing quality aligns with established policies, regulatory requirements, and industry best practices.
Two key contexts
We conduct these assessments in two key contexts:
- For servicers: As an enhancement to their quality assurance (QA) programme, enabling them to ensure and demonstrate to its clients continuous compliance and efficiency. These reviews can be performed annually or on an ongoing basis.
- For investors and lenders: As part of due diligence, offering an independent assessment of the servicer’s capabilities to manage loan portfolios effectively, mitigate risks, and uphold servicing agreements.
Ensuring compliance in loan servicing
By providing a structured and objective review, we help stakeholders ensure that loan servicing operations remain compliant, efficient, and aligned with industry expectations.
Partner with Fortrum
With our deep expertise in risk, compliance, and due diligence, we empower financial institutions to make well-informed, risk-aware decisions. Get in touch today to learn how Fortrum can support your business with trusted, independent insights.
